Administrative Support: Act as the first point of contact by answering calls and emails, directing clients, and providing general office support with data entry and scheduling.

Health Insurance Assistant: Advise clients on federal and provincial health insurance plans, including provincial drug benefit programs like the Trillium Drug Program, and other related government medical coverage.

Government Paperwork Assistant: Assist newcomers with applications for driver's licenses, provincial ID cards, and other essential government documents.

Legal/Immigration Assistant: Form filling, referrals, translation (Arabic).

School Specialist: Navigation and registration.

Career Advisor: Empower clients by helping them craft professional resumes and cover letters, and provide personalized coaching and support to guide them through the job search process.

Business Mentor: Guide women entrepreneurs.